Patients Deserve
Safe Servicing

Which unregulated servicer didn’t seal this ultrasound transducer and allowed it to fill up with contaminated gel? The FDA doesn’t know.

Patients Deserve
Safe Servicing

Would you want to be injected by a device that looks like this?

Patients Deserve
Safe Servicing

It doesn’t take a manual to know medical imaging equipment shouldn’t be taped together.

Patients Deserve
Safe Servicing

Who installed this device upside down? The FDA doesn’t know.

Patients Deserve
Safe Servicing

High quality, accountable servicers would never use zip-ties to “fix” a power injector.

The Risks

If medical devices are improperly serviced, it could put technicians and patients at risk for serious injury or result in poor image quality, leading to a delayed or missed diagnosis or repeated imaging procedures, and increased healthcare costs.

The Solution

Increase accountability and transparency of the third-party service industry to ensure the safe and effective operation of all medical devices.

Meet Todd Lajiness

Meet Todd Lajiness, a field service engineer for HITACHI Medical Systems America, who knows first-hand the training and dedication that goes into regulated medical imaging service.